FAQs — Designs on Giving Club

What is a Laureldale's Note? A Laureldale's Note is generally awarded upon reaching certain point accumulation thresholds or by meeting certain other qualification requirements during special promotions. Laureldale's Notes can be redeemed toward the purchase of merchandise on laureldales.com.

It is possible for your points balance to be negative if you make returns. If this happens, any points earned through qualifying purchases will be applied to the negative balance first and you will not be eligible to receive standard Laureldale's Notes until you bring your points balance up and reach the points conversion threshold applicable to your Designs on Giving Club status.

If you make a return, points received for those items will be deducted from your points balance at the time of the return. This may put your account balance in the negative if you have recently converted your points to Laureldale's Notes.

If you want to make sure your points never expire, just make sure you never go twelve (12) consecutive months without earning or using points and/or Laureldale's Notes.

Yes. All points will expire after your Designs on Giving Club account has had no activity for twelve (12) consecutive months. A few examples of actions that will trigger activity on your account are purchases where you earn points or Bonus Laureldale's Notes, purchases where you redeem Laureldale's Notes and the return of merchandise for which you were awarded points or Laureldale's Notes. It is your responsibility to keep track of when your points may expire. Click here to learn about the ways in which you can check your Designs on Giving Club activity.