FAQs

Items with Shipping Restrictions

Shipping & Delivery

Certain items cannot be shipped to some locations The following products cannot be shipped internationally or to U.S. territories or military (APO/FPO) addresses: • CHANEL • Coach • Certain other brands • If the product cannot be shipped to one of the aforementioned locations, it will be clearly noted on the product page

Read more →


How can I track my package that was transferred to USPS?

Shipping & Delivery

It's easy! If you see that your shipment has been transferred to your local Post Office for delivery, follow these simple steps to track your package: Transferred by UPS Copy your Tracking Number from your confirmation email. Visit the USPS tracking page . Enter the Tracking Number into the search box. After inputting your Tracking Number, click "Track." The USPS tracking site will provide the latest status for your package and/or delivery confirmation.

Read more →


What is the shipping policy?

Shipping & Delivery

To learn more about Laureldale's shipping policy, please select a category below: General Shipping Information Shipping Options and Times Shipping Fees  The shipping policy information in the above links pertains only to customers in the United States. If you would like to ship to an address outside the United States, please view our International Shipping information here.

Read more →


Do you offer expedited delivery?

Shipping & Delivery

We are pleased to provide a choice of expedited delivery options. Please see the charts below for details. Premium Delivery and ShopRunner FREE 2-day Premium delivery: Add $12 to Standard Shipping costs ShopRunner FREE 2-day: Free for ShopRunner members Order received by 5PM ET on: Order shipped by:  Expected delivery date: Sunday Monday Wednesday Monday Tuesday Thursday Tuesday Wednesday Friday Wednesday Thursday Monday Thursday Friday Tuesday Friday Monday Wednesday Saturday Monday Wednesday Express Delivery Add $20 to Standard Shipping costs Order received by 5PM ET on: Order shipped by:  Expected delivery date: Sunday (anytime) Monday Tuesday Monday Tuesday Wednesday Tuesday...

Read more →


When will I receive my order?

Shipping & Delivery

Your delivery estimate is based on your purchase date and your choice of shipping method. Please see the table below: Standard Shipping Times Shipping Method Expected Delivery Standard Orders placed by 5PM ET leave our facility within one (1) business day and arrive within 3–6 business days from the purchase date. Premium Orders placed by 5PM ET leave our facility within one (1) business day and arrive within 2–3 business days from the purchase date. Express Orders placed by 5PM ET leave our facility within one (1) business day and arrive within 1–2 business days from the purchase date ShopRunner...

Read more →