FAQs

There are two ways you can accept or decline a pre-order date: By telephone: Our self-service feature will allow you to accept or cancel most pre-order items at any time. To use this feature : Call us any time at +1-855-5-LAUREL(+1-855-552-8735) We're available 24 hours, 7 days a week.  We will attempt to match the phone number you're calling from to an existing order. ○ If we match your phone number to an active order, please follow the prompts to accept or cancel your merchandise. ○ If we are unable to match your phone number to an active order, you...

You'll receive immediate confirmation for your order while you're still at laureldales.com. You'll also receive an order confirmation email at the email address you provide. Save both for your records, as they include an order number that you can use to check the status of your order on the My Order page.